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      EF (Education First)

      Engaged employer

      EF (Education First) reviews

      Travel opportunities, but parking and roles are lacking - Customer Success Manager EF (Education First) Employee Review

      3.0
      15 May 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Travel, office life, remote for 1 day

      Cons

      No more CSM roles, need parking

      avatar
      EF (Education First) Response
      1mo
      Thank you for your review, and for sharing your experience as a Customer Success Manager in the EF Austin office. Our Sales and Customer Success structure continues to evolve as we grow, and that growth would not be possible without our dedicated team members. If you’d like to talk through what this means for your career path, we’d encourage you to connect with your manager or your Recruitment and Employee Development team. Also, we continue to look for more convenient parking options available to staff and appreciate the note about this.

      Explore other reviews about EF (Education First)

      5.0
      20 May 2026
      Sales and admissions coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun place to work at. Lots of opportunities especially early on in a career.

      Cons

      Sometimes salary is not as competitive as other places in Boston area.

      avatar
      EF (Education First) Response
      1mo
      Well this is what it's all about! Early career opportunities while having fun along the way is a big part of what we hope people experience working at EF, and we are happy to hear this in your reflection. Thank you for sharing your note on compensation as well. We review our compensation packages regularly to make sure they align with our industry standards, and we appreciate your perspective on that.
      1.0
      7 Jul 2026
      Tour consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Well structured, comprehensive formal training. Perks and benefits

      Cons

      Once training is done, you’re pretty much on your own to figure things out. The weekly meetings with your manager end. You spend all day on the phones and there’s not a whole lot of interaction or collaboration going on in the office or across your team. At the end of the day it is a job and the perks and benefits are nice (travel). It just seemed social interaction of any kind, even to ask questions, was discouraged and in fact was viewed as distracting. The cold calling just gets to be tiring after a while, making it hard to stay at the job for longer than 1-2 years. Good entry level sales job, though.

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