Used to be great, now a nightmare after the layoffs - Analyst, Sales Operations Dell Technologies Employee Review

Workforce reduction has led to double the work for existing employees. People are afraid to take days off because they return to mountains of work. Analysts are dedicated email agents AS WELL AS chat agents. The job is robotic, constant non-stop busy work. EVERYTHING is logged and monitored and audited. Extremely exhausting, running on fumes. Some sales people are great, some are incompetent, entitled, and extremely rude. They need better training . If you're interviewing, ask management why people have left. Raise is pitiful below inflation. Promotions are rare. Systems/tools are broken and take months to be fixed, leading to constant problems and delays. Meanwhile, new products are launched for the employees to learn. It's problematic and never ending. Influencers are getting paid for SXSW talks but employees don't get invited. Employees need to pay to get in if they want to "volunteer" at Dell Match Play. What kind of joke is this?