Good place for fresh graduates or interns. If you are a PRO then run and don't look back - Enterprise Technical Support Dell Technologies Employee Review

1.0
29 Oct 2014
Recommend
CEO approval
Business outlook

Pros

My only positive feedback is : Good work/life balance(but this is only because of the french laws) , opportunities to learn and get certified. My review is for the Montpellier site only, I heard better things about any other site.

Cons

The salary is less than the minimum necessary for living. I found this unbelievable as an IT personnel. I had to face the fact that a tinkerer with 8 years of school + professional qualification, earns more than an IT enterprise support with 16+ years of education. There are huuuuuge salary differences within the same team. I was on the low end and the high end had 20% more and he/she was doing half of my workload. Managers can simply just block any internal job application of yours, and afterwards they can just simply decide to not to give you any salary raise. Moreover, they will even tell you that you are going to be impacted repeatedly. The environment is not performance based, it is "who likes who" based - e.g. do not even dream of a promotion if you just work hard and don't have relatives in the management. When a job is published and even before, the hiring manager already knows who will get the job. I didn' even left my job and they already knew who they will hire, so people applying normally are just given false hopes and they waste their time. Dell Montpellier is a "family business", you better be part of the "family" if you have long term plans. Another chance of getting a promotion is if you do half of your superior's job. Or go to coffee and do sports with a lot of managers etc. Ya know the drill, aye ? Foreigners are mislead and disrespected. The managers (wannabees) never ever have read the french labour laws. People doing sports of sueing companies : Dell Montpellier is a goldmine for you. Just try to get in and within 1-2 years you will be surely given a good reason. The environment is toxic, a lot of frustrated and underqualified persons are working at Dell Montpellier. This, combined with the low salary, will "boost" down your morale to the bottom of the Marianna trench. It is very hard to come up from there.

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Dell Technologies Response
11y
Many thanks for taking the time to share your experience at Dell. While it's disappointing to hear some of your comments, we appreciate all of the feedback we receive, and will ensure our leadership team is made aware of it. Thanks again for your feedback.

Explore other reviews about Dell Technologies

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, PTO, and opportunities for growth

Cons

Things are constantly changing, case load is overwhelming and it can be hard to keep up

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

At this point? None honestly.

Cons

They did a complete 180 since I got hired. Came in as remote during COVID and now that they forced most people back to the office, they made us 3rd class citizens in the company. Can't get a raise, a promotion, any spiffs or even the same contests that the people in the office do. This company does not keep promises and has been constantly doing workforce reductions ever year like clockwork for 4 years now. The COO Jeff Clarke is an absolute clown as well, you have to go into the office dressed as business casual, but this guy goes to One Dell World in undersized lame t-shirts every year. Hypocrisy at all levels of this company. Just looking for a good opportunity and I am out, after talking to my co workers I feel like 70-80% feel the same. The tools also suck and are down half the time as well.

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