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      Dell Technologies

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      Looking for the off ramp. - Tech Support Manager Dell Technologies Employee Review

      2.0
      28 Dec 2008
      Tech support manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Big company with name recognition. For the technical folks, tremendous effort provided by the company to provide the best training available. For everyone else, it's a bit hit or miss. Benefits are average to good, salary and bonus tied together make the compensation competitive. Starting to finally realize who the competition is and that serious work is necessary to compete in the global market.

      Cons

      Day to day management seems to always be in a crisis mode. Been at Dell less than three years and have experienced 2 major reorganizations, currently working for my 3rd director. Doesn't seem to be a consistent strategy that can be used to plan around and exectued

      Explore other reviews about Dell Technologies

      5.0
      23 Jun 2026
      Sr technician technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, PTO, and opportunities for growth

      Cons

      Things are constantly changing, case load is overwhelming and it can be hard to keep up

      1.0
      16 Jun 2026
      Technical sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      At this point? None honestly.

      Cons

      They did a complete 180 since I got hired. Came in as remote during COVID and now that they forced most people back to the office, they made us 3rd class citizens in the company. Can't get a raise, a promotion, any spiffs or even the same contests that the people in the office do. This company does not keep promises and has been constantly doing workforce reductions ever year like clockwork for 4 years now. The COO Jeff Clarke is an absolute clown as well, you have to go into the office dressed as business casual, but this guy goes to One Dell World in undersized lame t-shirts every year. Hypocrisy at all levels of this company. Just looking for a good opportunity and I am out, after talking to my co workers I feel like 70-80% feel the same. The tools also suck and are down half the time as well.

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