Dell Services (Perot Systems) - Systems Integrator Dell Technologies Employee Review

4.0
24 Aug 2016
Recommend
CEO approval
Business outlook

Pros

DELL Legacy is probably a better place to be down in Round Rock. IF not and your one of the many businesses bought by Dell you are treated as a step child.

Cons

Dell at first when purchased us it was understood there reasons. Michael Dell had a vision to provide end to end solutions, so he purchased different aspects of IT to be able to. The next goal is to break down the internal barriers to stream line business unit inter-operability. However this part never happened. So as more time went by and nothing really changed, all the business units kept running autonomously as they did. So no improvements occurred. i.e. I thought we could benfit on the services side to take advantage of their Security offerings, software offers, and training on Dell HW. However none of this ever happened. We become more constrained than ever before and was limited on ability to make things happen (hampered) budgets for training taken away, ease to expense taken away, ability to take risks and grow was hampered by light restrictive policies we had never seen before in the Perot days. A big push to offshore and near shore. We were keeping a small percentage of US based on the teams to sustain QA however after the announcement to sell us to NTT Data they the pushed hard to offshore more eliminating the remaining US folks on our account to better their bottom line before the sell transaction takes place. There is becoming a real issue with quality of services now since they are trying hard to do things as cheap as possible.

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Dell Technologies Response
9y
Thank you for taking the time to share so many thoughts and details about your experience with Dell (formerly Perot). Although candid, it is quite appreciated and helpful

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Pros

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Cons

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1.0
16 Jun 2026
Recommend
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Pros

At this point? None honestly.

Cons

They did a complete 180 since I got hired. Came in as remote during COVID and now that they forced most people back to the office, they made us 3rd class citizens in the company. Can't get a raise, a promotion, any spiffs or even the same contests that the people in the office do. This company does not keep promises and has been constantly doing workforce reductions ever year like clockwork for 4 years now. The COO Jeff Clarke is an absolute clown as well, you have to go into the office dressed as business casual, but this guy goes to One Dell World in undersized lame t-shirts every year. Hypocrisy at all levels of this company. Just looking for a good opportunity and I am out, after talking to my co workers I feel like 70-80% feel the same. The tools also suck and are down half the time as well.

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