Sinking Ship: Culture and Competitiveness Gutted by Post-COVID RTO - Senior Manager Dell Technologies Employee Review

2.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Sol8d Benefits & Compensation: The company's core benefits package is genuinely strong. The health benefits are good and the 401k employee match is solid. Additionally, if you were fortunate enough to survive the recent reductions, you can still collect a consistent, semi-decent paycheck. ​Talented Colleagues: Despite the high turnover and turmoil, I work with incredibly smart and dedicated people across the globe who are doing their best with limited resources.

Cons

The RTO Disaster: The most damaging policy change has been the mandatory post-COVID RTO. This policy has fundamentally killed our ability to operate effectively as a global organization. It has created unnecessary friction for distributed teams, reducing our productivity instead of improving it. I strongly suspect, as do many others, that this policy is a cruel way of reducing headcount without having to pay severance packages. ​Cultural Collapse and Leadership Neglect: The internal distress is measurable and undeniable. Our last company check-in (Tell Dell) showed our eNPS score has plummeted from 70 to 32 in just two years. That dip is atrocious and should be a five-alarm fire for any executive team. Instead, leadership and HR have offered no substantive solutions, failing to address employees' deep and legitimate concerns in the slightest. This neglect signals that management does not value the people who actually drive the company's limited success. ​Crippled Competitiveness: The combination of low morale and RTO friction has directly crippled our ability to compete and win in the marketplace. We are currently being held up by a few legacy business areas, but those areas are under immense competitive threat, and we are not organized or motivated to fight effectively.

Explore other reviews about Dell Technologies

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people! Team members/coworkers are fantastic

Cons

It’s still kind of an old school culture mindset. They move slower and have red tape

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

At this point? None honestly.

Cons

They did a complete 180 since I got hired. Came in as remote during COVID and now that they forced most people back to the office, they made us 3rd class citizens in the company. Can't get a raise, a promotion, any spiffs or even the same contests that the people in the office do. This company does not keep promises and has been constantly doing workforce reductions ever year like clockwork for 4 years now. The COO Jeff Clarke is an absolute clown as well, you have to go into the office dressed as business casual, but this guy goes to One Dell World in undersized lame t-shirts every year. Hypocrisy at all levels of this company. Just looking for a good opportunity and I am out, after talking to my co workers I feel like 70-80% feel the same. The tools also suck and are down half the time as well.

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