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Definitive Healthcare

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Huge Culture Shift - BDR Definitive Healthcare Employee Review

2.0
5 Oct 2017
Recommend
CEO approval
Business outlook

Pros

One of the fastest growing companies in MA with a great product. The employees are really good people.

Cons

The title says it all, there has been a massive culture shift which is unfortunate. The company used to be a great place to come to work and you would actually look forward to it. Now the micro managing is so extreme, every little thing that you do is viewed under a magnifying glass. The use of scare tactics towards the Sales reps as well as publicly shaming and humiliating people who are struggling is a daily theme. Everyone is unhappy and the environment has quickly become toxic.

Explore other reviews about Definitive Healthcare

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people across the org who are genuinely collaborative and easy to work with. The product is actively evolving, so there's a real sense of momentum and you're not selling something stale. Work-life balance is solid, which is rare in a sales org and makes the role sustainable long-term.

Cons

A lot of organizational change over the last 12-24 months. The frequent shifts in direction and structure can make it harder to build momentum or plan long-term, and at times it's tough to keep teams aligned through the transitions. Things may settle as the company matures, but the pace of change is worth knowing going in.

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

- You can do whatever you want - leadership is so clueless they have no idea what reps are up to - Growth teams get leads so they have it good, but no one else does well

Cons

- The product is no longer innovative - we are miles being the competition - Our claims data has not recovered and other vendors have much stronger coverage - The company will absolutely fail and it is just a matter of time

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