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      DHL Express

      Part of DHL

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      DHL Express reviews

      Not great - Customer Service Advisor DHL Express Employee Review

      2.0
      8 May 2015
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Training was enjoyable, good shift

      Cons

      Once you leave training, there is ZERO support once you hit the floor, when you ask for help, people seem really annoyed and don't want to help you, no consistency amongst agents/mgrs/leads when asking questions. Big emphasis on sales... which is a pain. You are not empowered to help customers

      Explore other reviews about DHL Express

      5.0
      16 Apr 2026
      Courier
      Recommend
      CEO approval
      Business outlook

      Pros

      Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

      Cons

      For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

      4.0
      12 May 2026
      Lead qualification specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Get entry level sales position. The company has great benefits..

      Cons

      You will be calling 80-100 times per day for months until you get promoted but it’s a fairly easy job. Can just be boring.

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