Question 1

Is DHL Express a good company to work for as a Customer Service Advisor?

Accepted Answer

Customer Service Advisor professionals working at DHL Express have rated their employer with 4.0 out of 5 stars in 33 Glassdoor reviews. This is a higher than average score with the overall rating of DHL Express employees being 3.8 out of 5 stars. Search open Customer Service Advisor jobs at DHL Express now and start preparing for your job interview by browsing frequently asked Customer Service Advisor interview questions at DHL Express.

Question 2

Does DHL Express pay Customer Service Advisor employees well?

Accepted Answer

Customer Service Advisor professionals rate their compensation and benefits at DHL Express with 3.8 out of 5 stars based on 33 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Advisor salaries and benefits at DHL Express.

Question 3

How happy are Customer Service Advisor professionals working at DHL Express?

Accepted Answer

94% of Customer Service Advisor employees at DHL Express would recommend their employer to a friend. This rating has increased by 37% in the past 12 months. Customer Service Advisor professionals have also rated DHL Express with a 4.7 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.8 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at DHL Express?

Accepted Answer

Customer Service Representative (130), Customer Service (68), Courier (67), Operations Supervisor (60), Account Manager (57), Account Executive (56), Manager (50), Supervisor (48), Intern (43), Project Manager (43), Warehouse Worker (42), Customer Service Advisor (41), Driver (41), Inside Sales Representative (41), Ramp Agent (40)

Question 5

What are the pros of working at DHL Express according to real employee reviews?

Accepted Answer

"good benefit private medical health" ((in 298 reviews)); "Good pay and thats it" ((in 207 reviews)); "The culture and the people we work with are great" ((in 185 reviews)); "great international environment and people" ((in 164 reviews)); "Great colleagues and a big team to learn" ((in 113 reviews))

Question 6

What are the cons of working at DHL Express according to real employee reviews?

Accepted Answer

"Some of the management is poor" ((in 204 reviews)); "Low salary and old technology" ((in 165 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

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