The CEO has no respect or appreciation for the sales function. He doesn’t care about the sales team at all. The comp plans and quotas are a direct reflection of that, designed to keep commission payments as low as possible, as none of the reps ever had major quarters. Top talent often passed on offers because the comp plans weren’t competitive enough, and below what other companies were offering. This deeply seeded, top down resentment for the sales team has created somewhat of an anti sales culture, with the CEO abruptly firing multiple sales leaders, that he appointed, and the finger being pointed at sales when things don’t go as planned. The team was working hard and closing record breaking business, yet struggling to feel remotely appreciated or rewarded.