Seemed like a dream come true at first, then their true colors have shown. EVIL - Quality Control Specialist Crown Castle Employee Review

1.0
29 Jul 2014
Recommend
CEO approval
Business outlook

Pros

The co-workers were very friendly probably one of the best, I have seen. Great family-life balance and good benefits.

Cons

I could write a novel of the cons affiliated with this company. I was wrongfully terminated at the end of May. I went to HR twice due to issues with my manager. They made up their minds to get me out of there ASAP. I was set-up to fail. My manager had a long record of poor employee engagement. Everyone in the department wants to transfer to another department. She was extremely condescending, disrespectful and hostile towards her employees. She went as far as forbidden me to ask other team members questions and only her. Whenever I asked for help, she wouldn't help me and instead berated straight into the ground! I knew I wouldn't last long and would be fired. The only positive is now, I no longer have to fear going into work and dealing with that cynical lady. The company hires a lot of Temps. They treat the temps pretty badly. It's like they are a separate class of workers. The temps are not included in anything with the company. STAY CLEAR OF THE SHARED SERVICES DEPARTMENT! I wouldn't wish what I had to suffer through on my worst enemy.

Explore other reviews about Crown Castle

5.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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