Crown Castle Reviews

3.2

43% would recommend to a friend

(1,128 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
1.0
10 Nov 2019
Recommend
CEO approval
Business outlook

Pros

The wonderful customers and paid holidays

Cons

I just watched this company eliminated 3 layers of management within the small cell division without a blink of an eye. This action seemed cold, very calculated and self-fulfilling so tower management can replace these talented industry leaders with weak, insecure tower employees who don't understand the small cell business. I have observed Crown Castle target employees, hunt them down and fabricate reasons for wrongful termination hoping these victims don't have the means or the energy to challenge this huge corporation with deep pockets. It seems wrong on so many levels. Crown's leadership has become greedy and focused only on the bottom line. If you want to work at Crown Castle just remember all employees are expendable without a moment's notice. Fear, intimidation and job loss seem to be Crown's new B3 values.

2.0
29 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Great benefits Depending on what team you are on, managers are great with work/life balance Good bonuses

Cons

Crown used to have a line to get into the company because they truly cared about their employees. In the past 8 years, it just continues to decline. The CEO has made it very clear they have zero interest in listening to the people who do the actual work. They act like they care, but then when the employee survey is sent out, they either skim over or completely disregard the areas that have negative reviews. During the layoffs, it seems like they wanted to get rid of everyone that knew how good Crown used to be. Now they are reorganizing the entire company and the people that are left will now have to clean up the mess. Just a few years ago, they wanted everyone to be able to work most roles from anywhere in the country. People were encouraged to apply for positions regardless of where they sat. Now, it seems like they are going back to districts and requiring people to move to Houston or get let go if they are not in a "regional role". Another decision that has backfired for the employees.

Viewing 1 - 3 of 1,128 Reviews

Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.