Started off great, but constant changing and declining morale made a toxic work environment - Project Manager Crown Castle Employee Review

2.0
19 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Benefits, good office snacks, fancy coffee maker

Cons

Bad middle management, poor leadership, morale is next to nothing. Most teams dislike working with one another. Constant blame game with no signs of improvement. Very little sense of a career path for most employees. little employee recognition. poor performers never get reprimanded, so why even care to put in anything beyond the bare minimum.

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Crown Castle Response
5y
Hi—thank you for taking the time to share this feedback. At Crown Castle, it’s important our leadership and teammates support and motivate each other. We’d like to learn more about your experience so we can continue to do our best for current and future teammates. Please reach out to MyExperience@crowncastle.com and a member of our team will be in touch.

Explore other reviews about Crown Castle

5.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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