Love the people, place, and job - Anonymous employee Crown Castle Employee Review

5.0
11 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Though we are in a transition period, the forward looking strategy of the company make it an amazing place to be. Innovation can be bumpy, but a company that wants to innovate for the future while successful and while still growing the business is where I want to be. I am not sure if the strategy drives the attraction of amazing people or the amazing people drive the strategy, but the people are the real draw of Crown. From the front desk employee to the EMT, I have encountered some of the smartest and most interesting people. Most here want to grow, respect their coworkers, and have great ideas.

Cons

Not really a con, but we do have some growing pains that we have not had in the past. Being in a transition period of bridging the gap from what has always worked to what will be necessary to stay relevant in the future brings less comfort at times. Trial and error to see what works can be frustrating for some, but I also believe it will strengthen employee's individual and collective agility and ability to manage ambiguity.

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Crown Castle Response
6y
Thanks for giving your thoughts on our business. I share your view that the people here are some of the smartest and most interesting I've had the honor to work with. Please keep engaging and sharing your views through channels like our Company Conversations and our intranet. That's how we will continue to improve.

Explore other reviews about Crown Castle

5.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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