Poor work environment as a result of unsuitable leaders - Customer Support CoinTracker Employee Review

Leadership does not have the skills required to navigate the company successfully and that deficiency trickles down to wide organizational failures. These failures have only worsened as the market outlook for the company has degraded. An early raise at an unachievable valuation during the peak of the crypto bubble combined with leadership hostility to favorable secondary market sales results in employees having no opportunities to realize value from equity grants. This is especially punishing for early employees who took lower pay and believed in the company. The founders early messaging about sharing in the success of the company isn’t backed up in practice. Unqualified executive hires weighed the company down even before the crypto crash. Leaders from massive companies were brought in to lead minuscule teams, lacking the practical experience with startups or small businesses the roles required. These ineffective hires commanded sky high salaries, which worsened the companies position during the down turn. Romantic relationships in the executive team went undisclosed and undermined trust in the organization and raised concerns that it influenced hiring decisions. The company asks you to leave politics out of work while loudly supporting politicians friendly to their regulatory needs, part of a pattern of setting expectations for work outcomes and behavior required of employees but not leadership. If you have concerns about the politics of the crypto industry, know this is a place where politics is an active part of the company strategy that you as an employee cannot comment on. “No politics” is a shield wielded to protect the founders from meaningful and business critical criticism. For early hires it is a jarring pivot from the early days where the culture was one that actively welcomed discussion across the spectrum of crypto enthusiasts and stood out as a counterpoint to other companies who championed a specific political stance and culture. Worse, these efforts are at odds with the personal beliefs shared by early leaders — indicating a willingness to disregard their own morals for profit.