Co-op

Good company overall - Team Leader Co-op Employee Review

4.0

4 Oct 2025

Recommend

CEO approval

Business outlook

Pros

Overall a good company to work for, have been with them for over ten years, provide flexibility when needed (but this is down to the manager, I have been lucky with most of the managers I have had). Many opportunities with the business, such as working at festivals, one of the best experiences whilst working for the Co-op. Have also completed a degree apprenticeship with them, which I was very grateful for the opportunity. Opportunity to train up in store (again dependent on your manager and management team). Good discount on own brand goods. I do like the values that Co-op have, but unsure if they're truly stuck to, but I do believe they are possibly one of the "better" businesses and do try to do good.

Cons

Progression is more difficult since they have got rid of deputy managers, however pay as one wasn't great and sometimes team leaders were on more than team managers, even now the pay isn't amazing for what they ask of a team leader to fill in that gap that is now missing from not having deputy managers. A lot of cuts in store, particularly hours, however I guess that's the way of retail at the minute. Have recently found it hard to transfer within the business, many stores not even getting back to me which is really disappointing especially having dealt with transfers in previous stores and always trying to help accommodate or put transfers in touch with other nearby stores. Some stores can be very cliquey, and progression into head office is pretty much impossible, they go on more of who knows who, even if you are encouraged to apply for roles, which is disappointing. Very clear disparity between head office and stores unfortunately.

Co-op Response

6mo

Thank you for sharing your detailed feedback and for your incredible commitment over the past ten years. Congratulations on completing your degree apprenticeship, that’s a fantastic achievement and something to be proud of. If you’d like to explore how to build on that qualification, our Learning & Development team and Career Development Hub are great resources. You can also speak with your manager or reach out to the Talent & Development team for guidance on next steps and opportunities aligned with your ambitions. We appreciate your honesty about progression, pay, and the transfer process. If you’re finding it difficult to move within the business, our Colleague Support channels and internal careers site can help, and if you don’t feel confident raising these points locally, you can contact HR Shared Services for impartial advice. Your insights are invaluable and will help us continue improving fairness and connectivity between stores and head office.

Good company overall - Team Leader Co-op Employee Review

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