4 Sept 2018
Cleveland Sight Center Response
7yWe are disappointed to hear that your experience at CSC was less than ideal from your point of view.
This place sucks... - Customer Service Representative Cleveland Sight Center Employee Review
Explore other reviews about Cleveland Sight Center
5.0
22 Dec 2022
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Great team environment; passionate employees, and very supportive leadership!
Cons
Healthcare is a little pricey but it's understandable given the size of CSC
1
2.0
20 Aug 2017
Current employee, less than 1 year
Cleveland, OH
Recommend
CEO approval
Business outlook
Pros
Great atmosphere outside the call center, inside, the manager stalks you at your seat in an attempt to ask to speak with you. Very creepy. PTO can be plentiful, depending on status.
Cons
The pay is EXTREMELY LOW, regardless of how hard you work as a CSR. Bonuses are few AND TINY. You also have to jump through hoops for them. Annual raises are 2% of your hourly wage, which is already EXTREMELY LOW, if they decide to give you one at all.
3
Cleveland Sight Center Response
8yThank you for your feedback. We value the hard work and dedication of all of our team members, including our Customer Service Representatives. It is amazing to witness the effort put forth each day in carrying out our mission. Professional and effective communication are critical to carrying out that mission and that is the ideal we hold for everyone that works here. We encourage all staff members to share feedback with her or his supervisor or someone from the HR team so we can continue to grow and ensure this is a great place to work.
In addition, we regularly monitor pay rates and compensation plans (including benefits) to ensure the wages we offer are competitive in the local market.