ELT should be replaced by AI - Senior Software Engineer CivicPlus Employee Review

1.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is great, that's about it. Most employees are able to commiserate and agree that the company likely will not exist in 2 years based on the ELT they have hired, so at least there is comradery

Cons

the ELT changes have made working here dreadful. There is zero communication from engineering leadership, and with the latest 'restructuring', there is even less. This company purely pushes AI now, and tho I do not believe most jobs should be replaced by AI, our ELT would at the very least make decisions and be able to communicate them if they were AI. The pay is low. Base is low but alright, but there are no bonuses, no RSUs. Their yearly pay increases are based on a 'weighted' scale based on your performance, where earning a 5/5 is supposed to be achievable, but if you talk to managers it's almost unheard of. The weight keeps you very close to 3% increase until you are past the middle point of your band, then it is used as a reason to reduce your %. The math is roughly that it would take 12 years to get from the bottom of your bracket to the top. If you're an engineer once you hit Senior 2 here you need to find a different job if you want to make more $, the bands for every higher level are the same as senior 2, so don't expect to progress.

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CivicPlus Response
4mo
We appreciate the honest feedback. Leadership communication, compensation, and how we approach emerging technology are all areas we take seriously and are actively working to improve. Thank you for helping us identify where we can do better.

Explore other reviews about CivicPlus

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people! Great Leadership! You'll really feel appreciated in the work you do!

Cons

Pay could use a bump, but its government so you won't be closing a bunch of $100k+ deals.

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CivicPlus Response
4d
Hearing this from someone who spent more than three years with CivicPlus means a great deal to us. Feeling valued for the work you do can have a lasting impact on the employee experience, so we're pleased to hear that was true during your time with CivicPlus. We appreciate the contributions you made over the years and wish you continued success in your next chapter.
2.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The actual people I was working with directly were wonderful. This company originally had a really great culture, and at the ground level, it still seems to have really great people working there. My department was the least toxic workplace I have ever seen. Unfortunately, that good culture and good values does not seem to be common the higher up you go in the chain of command.

Cons

CP's upper management is currently driving the company straight into the ground. They've been acquiring company after company without bothering to maintain the quality of any of them, including CP's own original products and services. They are working their employees as hard as possible, with as little compensation and support as possible. They want to squeeze the most money out of everything without putting anything back into it. I expect this company to collapse entirely within ten years at the most. The pay is well below industry averages, and people who actually verbalize that get laid off. They did months and months of employee satisfaction surveys that satisfaction statistics of below 20% on the subject of pay and they did absolutely nothing about it. Lay-offs are becoming more and more common and are done without any warning or any consideration for how it will affect the departments who are losing staff. Upper management is beginning to look more and more greedy, short-sighted, and vindictive.

2
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CivicPlus Response
4d
Thank you for sharing your perspective and for the time you spent with CivicPlus. We're pleased to hear that your experience with your teammates and department was a positive one. The relationships our employees build with one another and the work they do in service of local government are an important part of who we are. We also recognize that periods of growth and change can create challenges and differing perspectives across the organization. We appreciate your candid feedback and the opportunity it provides to reflect on the employee experience. We wish you continued success in your next chapter.
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