Horrible culture - Risk Management Citizens Employee Review

1.0
23 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Work from home , while it lasted

Cons

Culture is the worst. Employee surveys demonstrate this and nothing is done about it. Hostile work environments, consumer banker senior leaders are AWEFUL. Lack self awareness, ignore employee surveys and generally arrogant!

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Citizens Response
10mo
Thank you for taking the time to share your feedback. This is certainly not the type of culture that we support. Please consider contacting the HR Service Center (hrservicecenter@citizensbank.com) to share more information about what you experienced so that we can look into and address as appropriate.

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5.0
18 Jun 2026
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CEO approval
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Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

3.0
4 May 2026
Recommend
CEO approval
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Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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