Citizens Reviews

3.8

74% would recommend to a friend

(4,785 total reviews)
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Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

5K reviews
1.0
25 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Good pay, good medical insurance

Cons

Bad culture. Toxic, would not recommend

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Citizens Response
1y
Thank you for sharing your thoughts. We're sorry to hear you did not enjoy your time with us. We encourage you to email Citizens’ HR Service Center (hrservicecenter@citizensbank.com) so that we can look into your concerns.
3.0
17 Nov 2022

not bad

Recommend
CEO approval
Business outlook

Pros

good culture good people good life

Cons

long hours big big pressure

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Citizens Response
3y
Thanks for taking the time to leave your feedback. We're sorry to hear you weren't completely satisfied. We take all feedback under consideration and appreciate you sharing your thoughts.
4.0
26 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Best Profit and atmosphere in office

Cons

Distance from home and take long time to reach

Viewing 1 - 3 of 4,785 Reviews

Glassdoor has 5,065 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.