great benefits, but not very fulfilling - Banker II Citizens Employee Review

3.0
1 Jul 2009
Recommend
CEO approval
Business outlook

Pros

Citizens has great benefits and it's nice having holidays off. Their vacation time is generous, as are their 401k match (6%).

Cons

Company needs to refocus how they do performance management. Very stressful, lots of sales, lots of calling (cold calling too)

Explore other reviews about Citizens

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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