Made me not want to continue a career in Banking - Anonymous employee Citizens Employee Review
2.0
29 Sept 2017
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
I had fun with some of the people I worked with
Cons
The manager was terrible, sales were stolen from employees, bribes were made to customers for opening new account, very snake like. The pay was not enough for the work.
Citizens Response
8y
Thank you for taking the time to share your thoughts. We’re disappointed to hear that your time at Citizens has been anything less than rewarding. We’re committed to ensuring that we provide a work environment that makes all of our employees feel valued, and that they feel empowered to share their honest feedback. Please contact our HR Service Center 1-866-472-8234 or if your prefer to remain anonymous we have Right Call 1-877-495-4727 so that we can better understand your experience and look into it.
Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.
Cons
The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.
The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too
Cons
Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything