Great Company - First Line Risk Director Citizens Employee Review

4.0
29 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good growth opportunity, supportive management, some groups offer remote work flexibility.

Cons

Compensation could be improved; not the worst in the industry but not the best given the size of the bank. Newer employees to the bank often get better pay packages compared to loyal employees who grew with the company and hold similar roles.

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Citizens Response
8mo
Thanks for sharing your experience and for over 10 years with us! We're glad to hear you've found growth opportunities, supportive leadership, and flexibility here over the years. Thanks for all you do!

Explore other reviews about Citizens

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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