Pros
Promotion opportunities are there but you have to have been in your current role for at least 1 year, Great management communication. I have been huge fans of all of my managers. Not much micromanagement, assuming you get done what needs to be done. Overtime is always available on my team, which is the ONLY reason the pay is competitive; without overtime, the turnover would be far higher than it already is. If we were limited to only our base pay and ~3% yearly raises, the average analyst could not keep up with inflation and COLA increases & would consistently look to move to firms with higher salaries. The overtime availability is the main anchor keeping the tip of the spear analysts in place. Work life balance is excellent, especially at Tampa due to having more employees than we can fit at the site. Tampa is only 2x/wk in office requirements whereas firmwide in NAM is 3x/wk. Jane Fraser is a cutting edge CEO and seems to realize that among the Big 5 Investment Banks, the firm with the most flexible work requirements will attract and keep the best talent. The flexible work requirements are another offset to Citi offering a lower base pay than competing firms; a vast majority of millennials would take a drastic pay cut at a firm with hybrid requirements over a firm offering a higher salary but a full RTO mandate
Cons
Onboarding process takes a long time from when you get first interview to starting your first day. Have to be in your current role for at least 1 year to be eligible for promotion which has lead to very qualified team members not be able to get openings they deserved & were more experienced/qualified than outside hires who filled the positions. Base pay is lower than competing investment banks but at least on my team this is offset by overtime availability. Oftentimes it is challenging to find the right team that will have the right access to complete certain tasks; workaround processes are common. Some systems and standard operating procedures are antiquated and very manual, opening up higher possibliities for errors. Citi had/has to layoff 20k team members by 2026, that has to be a con although a solid portion of that figure is not filling open positions from natural attrition