Absolute worst place to work at ever. Warning stay away as far as possible - Credit Risk Officer Citi Employee Review

1.0
28 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Decent fringe benefits Allows WFH 2-3 per week Teammates are generally cool

Cons

Not sure where to begin… if I could give this company 0 stars I would. I don’t understand how overall the company is a 3.9 out of 5.0 but the good ratings must be from depts not in the commercial bank. I’d like to echo off the individual who posted on 9/1/23 about Citi’s commercial bank. If you’re interested in commercial credit then stay as far away from this place because you will not be working on credit. Credit/underwriting is the last thing you’ll be working on and the smallest part of your job. The place is a complete and absolute mess. An example of how this place is a mess is the Underwriting systems/platform don’t work properly such as things not saving or submitting when you need it to. This platform is utilized on a daily basis and absolutely critical for you s the only system that is used to do your work. Oftentimes because they don’t work properly remediations start to take place and it’s up to the underwriters to complete the remediations. And this is all because the systems are defunct. Policy changes occur on a weekly basis and the people implementing the changes in policy themselves don’t understand everything that is going on. How can one expect to understand something that the makers themselves don’t understand. There’s no sense of purpose or unity within the bank. There’s so much internal strife between different depts in my opinion. It’s so bad sometimes you forget you’re working for the same bank. Layers and layers of bureaucracy it’s very difficult to get even the simplest things approved. Nothing is easy here and many hoops and hurdles have to be jumped. Citi has no market share in the commercial bank that pipeline is dry and very often clients that the other big banks do not want. I know I am missing a ton but these are some of the main focal points that I can recall and as I’ve mentioned before Citi commercial is NOT the place to be if you want to be in the commercial bank.

Explore other reviews about Citi

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great benefits

Cons

None really, no complaints at all

2.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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