Great benefits and colleagues, but bad management/ Low Pay - Universal Banker Citi Employee Review

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits and colleagues, but poor management here. Some managers are decent, but expectations are extremely high for a very low base pay. Very little to no room for advancement within the company unless management favors you. Metrics and monthly sales quotas are highly stressed, but they do nothing for you in regard to moving up in the company.

Cons

Very low base pay Little to no room for advancement High sales quotas/ little bonus Toxic management Extended hours No OVERTIME PAY

Explore other reviews about Citi

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, nice campus, on-site cafeteria with many options, on-site gym (fee is approx $15/mo). Nice/newly renovated buildings, with nice amenitites (break room, jump in/out offices for privacy). In general, work-life balance was good, especially being able to work remotely (additionally) as needed.

Cons

They tend to do re-orgs fairly often (every 1.5 years or so), so it can be hard to get promoted within your current role, you should plan on applying for other roles within the firm, at the level you are looking to be promoted to. Must work in office at least 3 days/week starting in 2026, used to be 2 days a week from 2021-2025. Which means parking will be crowded if you don't get there by 9am. Work stations are not reserved, so if you don't get there early enough and if you don't have a co-worker saving you a spot, you might not find a seat in your work area very easily.

1
3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and work/life balance if you're on the right team.

Cons

Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

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