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      Good benefits and pay, but managers are oblivious - Cstomer Service Citi Employee Review

      5.0
      27 May 2026
      Cstomer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and pay with alot of flexibility

      Cons

      Managers are oblivious to employees needs

      Explore other reviews about Citi

      5.0
      24 Mar 2026
      Elite account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      benefits pay clients co workers everything!

      Cons

      none i can think of

      2.0
      12 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits (PTO, healthcare, etc.) for FTEs

      Cons

      Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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