THEY REALLY DON"T CARE ABOUT YOU - Facility Services Sales Representative Cintas Employee Review

2.0
22 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Very good at training. Always on-going. Most of the people that you work with are great people to be around. Great Benefits Good Car Package. They pay your car insurance if you are in sales.

Cons

1. Upper Management does not care about you, they only care about what you are numbers are 2. Relationship between service department and sales department is terrible. LACK OF COMMUNICATION!!!!! 3. Always running out of product, 4. No residual commissions for Sales Rep. Paid only on first invoice. 5. 100% cold calling. Very poor at providing leads. 6. They call themselves SPARTAN but are really CHEAP!!!!! 7. With the economy of the downside, they are expecting you to sell more while increasing their prices. 8. Always raising their prices on their current customers, as a Sales Rep you will get calls angry customers complaining about the increase. You do not get any compensation for dealing with current cusotmers. Customers get no warning on the price increases. 9. You are trained as a Sales Rep to say if you have a problem with service give us one chance to fix the problem, if Cintas can not you can cancel service. It does not say thay ANYWHERE in the contract. It say's REASONABLE AMOUNT OF TIME. Does not say how long. They will send the customer a buy out letter to scare them into staying with them for service.

Explore other reviews about Cintas

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance Management Bonus opportunity 4 day work week

Cons

Long days Early morning Weather factors

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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