Great Company in Transition - Whether it remains great is still TBD and up to Leadership to get it right - Internal Wholesaler Capital Group Employee Review

3.0
3 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Benefits - 15% MRP contribution, 6 and 3 months of paid maternity and paternity leave, Education Assistance Program, low healthcare cost for the best healthcare providers. Associate development and training. Access to Intellectual Capital and some bright colleagues. You work alongside some of the most talented and brilliant individuals, and it is even more noticeable when you look at associates at other firms. Our sales force is the cream of the crop and even some internals blow external wholesalers at other firms out of the water. Competitive compensation, but becoming more in line with the rest of the industry.

Cons

Capital Group use to be the place everyone wanted to work at due to its culture, long-term approach and history of taking care of it's associates. With the change in leadership and structure the sales Career has become linear in progression and can be capped if you do not desire or get the chance to go into an external sales position. There are other roles in the organization that you can take but it could lead to a cap in your professional growth. An alternative route is being a site sales manager, but this role is more of an order taker and order distributor role than a decision maker role. There are currently some incompetent and out of touch managers in place who are only there to collect a paycheck and weren't previously actually excelling in the roles of the associates they manage. They recently demoted managers who had the lowest tenure and were out of touch with the business, and even promoted some outward to flush out the fluff and incompetency, but it is still to be seen how this will affect the organization, and there is still more trimming that can be done. DE&I has become a check the box exercise where managers are explicitly told behind closed doors that their next hire has to be a diverse candidate, even if they are not truly qualified. The company goes for the two immediate visual characteristics that can be seen as Diverse - Sex and Color. This has led to poor hiring of under qualified associates, and excluding talented individuals who have earned the right to be promoted into roles that they would excel in. Lack of location Flexibility - the firm is globally requiring associates to go into the office 3 days a week due to the value they see in "team collaboration" but it's really a way of holding accountable underperforming associates, who do not work well from home. As a result of management not holding individual under performers accountable, the rest of the associates are punished. Finally, much of our new talent in decision making roles are coming from competitors like Vanguard and BlackRock and the culture that once made Capital Group different is vanishing. We are becoming BlackRock/Vanguard 2.0

Explore other reviews about Capital Group

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing place to work Compensation is great People are truly kind

Cons

Advancement is slow - not a great place to grow your career

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

1
See reviews by: Helpful|Rating|Date|All