Your experience depends way too much on your direct manager - Marketing Associate Capital Group Employee Review

3.0
10 Jul 2021
Recommend
CEO approval
Business outlook

Pros

The pay is competitive, benefits are excellent, there's a measurable commitment to DE&I with benchmarks and transparent accountability.

Cons

There's constant, and I mean CONSTANT, change in operating models in marketing. Your success, raises, work/life balance, etc. depends on almost entirely on your direct manager and some of them are really abysmal at the job of managing people. There's very limited oversight from Senior Managers, they're more worried about impressing the higher-ups than taking care of their departments. Top-down refusal to consider real flexible options for WFH/hybrid is causing the company to lose a lot of valuable people and nobody seems to care much. It's definitely impacting culture/morale and we're losing a lot of great talent to companies who are willing to be more flexible. Communication is an absolute clusterf&@%. Major changes are communicated through the informal grapevine long before management makes a poorly worded statement with opaque decision making processes informing us of the change. People are frequently pushed out implicitly through re-orgs or explicitly through layoffs, there's no sense of stability or certainty. People are moved around into roles they're not qualified for and there's no training for the new expectations, just fumble your way through and don't get too attached because you'll probably be pushed into a different role within a year or two.

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Capital Group Response
4y
Thank you for taking the time to write an honest review for us. You’ve touched on a few very important topics and we’ve passed your feedback along to our marketing and HR leadership. In addition, we encourage you to reach out to our anonymous HR Open Line so we can gather any specifics you may want to share further with us (800) 421-4982 / openline@capgroup.com. At Capital Group, associates can collaborate and build relationships in an inclusive environment, whether working from home or in the office. We always appreciate candid feedback like yours to help us continue to evolve our hybrid work from home model.

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5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing place to work Compensation is great People are truly kind

Cons

Advancement is slow - not a great place to grow your career

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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