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      Brightview Senior Living

      Engaged employer

      Brightview Senior Living reviews

      Good Place to Work - Dining Server Brightview Senior Living Employee Review

      3.0
      23 May 2024
      Dining server
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people, residents are fun, flexible hours.

      Cons

      Bad managment and often understaffed

      avatar
      Brightview Senior Living Response
      1y
      Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoy working with our wonderful residents and appreciate the flexibility of the hours. Our team members and residents are indeed some of the best parts of Brightview. We acknowledge your concerns regarding management and staffing. Your feedback is invaluable as we strive to improve and create a supportive and efficient work environment. We're committed to addressing these issues and making Brightview an even better workplace.

      Explore other reviews about Brightview Senior Living

      5.0
      5 May 2026
      Dining server
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility Management Associates Benefits Pay

      Cons

      N/A N/A N/A N/A N/A

      avatar
      Brightview Senior Living Response
      3w
      Thank you for sharing your experience! We’re so glad to hear you’ve enjoyed the flexibility, supportive management team, benefits, and strong sense of community at Brightview. Our Dining Services associates play such an important role in creating meaningful experiences for our residents each day, and we truly appreciate everything you do. Thank you for being part of the Brightview team!
      4.0
      9 Apr 2026
      Concierge
      Recommend
      CEO approval
      Business outlook

      Pros

      -AMAZING HEALTH BENEFITS -Christmas bonus -Business Casual attire - no set uniform -Very kind Business Office Manager -Somewhat rewarding

      Cons

      -Dealing with many rude and condescending seniors and their families (the clients) -Having coworkers with weaker skills or who are newer making more than you -It could easily get busy and sometimes moderately stressful -Consistent phone ringing -Leadership avoiding the clients' phone calls and you end of being the punching bag for complaints out of your control -They don't want you to leave the front desk but have many tasks that require you to be away from the front desk. Management says they'll sit in for you, but don't.

      1
      avatar
      Brightview Senior Living Response
      1mo
      Thank you for sharing your experience. We’re glad to hear you’ve enjoyed the benefits, bonus program, and support from your Business Office Manager. We also appreciate your feedback. We understand how demanding front desk roles can be, and your concerns around coverage, workload, and communication from leadership are important. We are always working to improve the associate experience. If you’re open to it, we encourage you to reach out to Vicki White, Director of Employee Relations, at (410) 962-0595 to share more. Thank you again for your feedback.
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