employer cover photo
employer logo
employer logo

Brightview Senior Living

Engaged employer

Great health benefits but tough client interactions - Concierge Brightview Senior Living Employee Review

4.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-AMAZING HEALTH BENEFITS -Christmas bonus -Business Casual attire - no set uniform -Very kind Business Office Manager -Somewhat rewarding

Cons

-Dealing with many rude and condescending seniors and their families (the clients) -Having coworkers with weaker skills or who are newer making more than you -It could easily get busy and sometimes moderately stressful -Consistent phone ringing -Leadership avoiding the clients' phone calls and you end of being the punching bag for complaints out of your control -They don't want you to leave the front desk but have many tasks that require you to be away from the front desk. Management says they'll sit in for you, but don't.

avatar
Brightview Senior Living Response
1mo
Thank you for sharing your experience. We’re glad to hear you’ve enjoyed the benefits, bonus program, and support from your Business Office Manager. We also appreciate your feedback. We understand how demanding front desk roles can be, and your concerns around coverage, workload, and communication from leadership are important. We are always working to improve the associate experience. If you’re open to it, we encourage you to reach out to Vicki White, Director of Employee Relations, at (410) 962-0595 to share more. Thank you again for your feedback.

Explore other reviews about Brightview Senior Living

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility Management Associates Benefits Pay

Cons

N/A N/A N/A N/A N/A

avatar
Brightview Senior Living Response
3w
Thank you for sharing your experience! We’re so glad to hear you’ve enjoyed the flexibility, supportive management team, benefits, and strong sense of community at Brightview. Our Dining Services associates play such an important role in creating meaningful experiences for our residents each day, and we truly appreciate everything you do. Thank you for being part of the Brightview team!
4.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment- freedom to do pretty much anything with programming as long as it is safe.

Cons

none great role and company

avatar
Brightview Senior Living Response
16h
Thank you for sharing your experience and for being a part of the Brightview team for nearly a decade! We're delighted to hear that you've found flexibility in your role and feel empowered to create engaging programming for residents while maintaining a safe environment. Our Vibrant Living Directors play a vital role in bringing joy, purpose, and meaningful experiences to our communities, and we're grateful for the creativity and dedication you bring each day. Thank you for your review and for all you do to make Brightview a great place to live and work.
See reviews by: Helpful|Rating|Date|All