Amazing Supportive Workplace - Customer Success Manager BridgeU Employee Review

5.0
29 Dec 2020
Recommend
CEO approval
Business outlook

Pros

- Great coworkers who are hugely supportive - Company culture is extremely inclusive

Cons

- No clear career trajectory (good and bad as it means we can create our own roles as we move up), there's little guidelines/pathway on how to get promoted - Slow at reacting to industry changes

Explore other reviews about BridgeU

1.0
13 Jun 2025
Recommend
CEO approval
Business outlook

Pros

In its current guise, nothing.

Cons

During my time at BridgeU I have seen: - Most senior technical staff leave, averaging 1 per month. - Leadership U-turns are a regular occurrence. - A team sore from redundancies only to be met with more redundancies the next year. - A legacy application where trying to make any kind of change feels like herding cats. - An acquisition where most of what remained of the tech team was laid off despite reassurances that there would be long term engineering effort in the UK. On the acquisition... upon announcement we were informed that a strategic review was underway. This is code for "We're making redundancies". Our first meeting with the new CEO was a spectacle where he bragged about his business acumen. Shared how he had declined to buy a Ferrari so he could buy BU and complained that most of his new minions had their cameras off. Additionally, the current CEO spent 5 minutes sucking up to his new boss about how great the acquisition process was, especially since the new boss had just had a baby. Those of us who were worried about feeding our own children didn't appreciate it. Due to the political situation in the US and the recent announcements regarding immigration in the UK, this business probably has a limited lifespan. To my former colleagues in all areas of the business, get out as soon as you can.

5
4.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Amazing culture, considerate, inclusive, kind, everything I thought didn't exist anymore in the corporate world.

Cons

Just a bad product with a lack of innovation due to limited funds I believe. I think the company was actually bought out after I left as it was really struggling. A shame as such brilliant people within the team.

1
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