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      Bread Financial

      Engaged employer

      Bread Financial reviews

      Horrible Training and Management - Customer Service Representative Bread Financial Employee Review

      1.0
      8 Feb 2018
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay for a call center

      Cons

      Horrible training. Ridiculous 100% Attendance Policy. Employees can request to end their shifts early EVERYDAY. Dealing with entitled customers who don't pay their bills and scream at you until you waive the late fees.

      Explore other reviews about Bread Financial

      5.0
      18 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, family oriented, great pay opportunity, and growth.

      Cons

      Work could get incredibly slow.

      2.0
      15 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      You’ll learn a lot because you will be exposed to a lot of work in short amount of time.

      Cons

      No employee support You're just a number, not a person If you're not of a certain race, "forget about it"

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      Bread Financial Response
      5d
      Thank you for leaving a review with us. We're sorry to hear that you were disappointed with your time with us. We appreciate your feedback as it helps us understand how we can improve. We wish you all the best in your future endeavors.
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