If you love office politics, zero support, and broken promises, this is the place for you! - Customer Service Representative (CSR) Booth Employee Review

1.0
24 May 2025
Recommend
CEO approval
Business outlook

Pros

Just the REMOTE SET UP + LOW SALARY

Cons

Ever dreamed of working in an environment where kissing A's is more valuable than actual performance? Look no further. This company thrives on politics! Those who play the game stay, while the rest are conveniently laid off, regardless of their work ethic or results. After being told we were part of the layoff (surprise!), we were still made to work for another month. Why??? Because apparently, hitting KPIs would still earn us our incentives. At least that’s what our TL told us. Spoiler alert: it was a LIE. HR later said no docs were submitted to process our incentives. So yes, we worked hard for nothing.. just so the TL could benefit from our performance. Classy move. Lol. They didn’t even bother finding new roles or accounts for us. Just a pat on the back, figuratively, of course and a goodbye email. No support, no options.. just out the door. Low salary? Check!! No salary increase? Double check!! Toxic management where backstabbing is an olympic sport??? Triple check!!! If you're considering applying here, ask yourself: do I enjoy being underpaid and manipulated? If yes, this is your dream job. Otherwise, RUN.

Explore other reviews about Booth

1.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Fast hiring process and that’s it

Cons

They will prioritize their clients over their employees. Meaning, if ever an investigation was launched against you. They wouldn’t bother to hear your side and just deem you guilty of the things that clients accused you of. Slow response time from superiors. After separation, they don’t even give you confirmation regarding your exit process.

2
2.0
10 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Pay was well and fair

Cons

No communication with upper management

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