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Bank Independent

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Poor Pay, Okay Environment, High Workload - Anonymous employee Bank Independent Employee Review

2.0
29 Dec 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits are decent, but nothing to particularly write home about. Health insurance is good. PTO is good as well

Cons

Absolutely abysmal pay. Unless you’re a college student working in the Sales Office or providing a second income, the pay will have you scraping by most of the time. You will probably be over worked. This largely depends on which department you work for. Those who have a direct hand in making the bank money seem to fare better. Those that don’t, good luck. Without specifically naming the department I’m in, one of the biggest problems is job classification. When I was hired I was given a very generic title, but was immediately transitioned to a highly specific job. Of course, my generic title has a significantly lower pay average than that of my actual function. I have little to no hope for the future if I continue my career here. I’d have to spend 10 years in this professional level position just to MAYBE break a $50k salary. Benefits, while decent, will be held over your head. Requests for salary adjustments are stonewalled. I’ve even been told “You’d be better of working somewhere else” and “The only way to make money in banking is to move to another bank”. Work culture is okay and largely dependent on your coworkers. Personally, my coworkers are the only thing that keep me here. Bank Independent itself falls into the stereotypical “we’re all family here” where hard work is met with a pizza party or gift bags. Back office environment is traditional as well. My personal opinion is that the dress code should be far more relaxed, but I’m not docking points for that. I will say that the pay makes buying new clothes harder to rationalize. All in all, your experience here is going to be hit or miss. If you’re an external hire for a professional level position, you’ll probably be okay. If you’re hiring in a low level position, prepare for a long and depressing grind to stay above the poverty line.

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Bank Independent Response
4y
We appreciate your honest feedback. We’re always disappointed to hear a team member is dissatisfied with their career path. We have lots of resources available to help team members who feel this way. We encourage you to talk to your manager, Team Member Care, HR or Learning & Development about your frustrations and what resources are available. We aim to create an engaging work environment with opportunities for growth and advancement, and we would love the opportunity to make a positive difference for you. As you mentioned in your review, we pride ourselves on providing benefits to our team members that are second-to-none. Our entry-level positions start out with a competitive pay rate above many local employers with room for advancement. Added to a strong starting pay, Bank Independent offers company-paid individual benefits and heavily subsidized family coverage. Additionally, team members can participate in our employer-matched 401K savings plan and even qualify for a pension plan after a year of service. Bank Independent offers paid vacation and personal time, paid holidays, sick days and paid volunteer time off. We strive to train and promote talented team members to take on development opportunities. We have a strong record or promoting team members along their career path, with many team members celebrating 10, 20, 30 and even 40 years with the organization. We hope you will be one of those team members one day!

Explore other reviews about Bank Independent

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible with part time hours

Cons

Not many internal openings outside of teller and banker positions

4.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Management in Customer Service are very nice and understanding. Your health insurance is covered with 40+ hours. They offer a savings option they will double at the end of the year. Up to a $1 raise per year but standard is $0.50. You don't need a degree. Not customer facing.

Cons

You start at $15 an hour which is not a lot to live on. Must have a good credit history and never been bankrupt. Background check. Quarterly learning tests. Must work in the office and dress in business attire.

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