Does Bank Independent pay their employees well?

According to anonymously submitted Glassdoor reviews, Bank Independent employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Bank Independent. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Bank Independent?

75% of Bank Independent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bank Independent 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Bank Independent?

Bank Teller (11) , Teller (7) , Customer Service Representative (6) , Part Time Teller (5) , Relationship Banker (5) , Customer Service (2) , Vice President (2)

What are the pros of working at Bank Independent according to real employee reviews?

"The benefits are great." ((in 23 reviews)); "Comfortable work environment with advancement opportunities" ((in 6 reviews)); "Friendly employees and environment" ((in 5 reviews)); "great team members" ((in 5 reviews)); "Management are extremely knowledgeable and take care of their employees." ((in 4 reviews))

What are the cons of working at Bank Independent according to real employee reviews?

"Pay isn't great compared to other financial institutions" ((in 11 reviews)); "There was obvious favoritism in my experience." ((in 4 reviews)); "Branch favorites, inconsistent business practices, low opportunites for advancement, very low diversity" ((in 3 reviews))

Bank Independent Reviews

4.3

75% would recommend to a friend

(120 total reviews)

Rick Wardlaw

94% approve of CEO

80% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (120 reviews)

Bank Independent has an employee rating of 4.3 out of 5 stars, based on 120 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Bank Independent employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

120 reviews

5.0

25 Jun 2026

Flexible part-time hours, but limited internal advancement

Bank teller

Recommend

CEO approval

Business outlook

Pros

Flexible with part time hours

Cons

Not many internal openings outside of teller and banker positions

4.0

18 Feb 2026

Great Management and Benefits | Low Pay

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Management in Customer Service are very nice and understanding. Your health insurance is covered with 40+ hours. They offer a savings option they will double at the end of the year. Up to a $1 raise per year but standard is $0.50. You don't need a degree. Not customer facing.

Cons

You start at $15 an hour which is not a lot to live on. Must have a good credit history and never been bankrupt. Background check. Quarterly learning tests. Must work in the office and dress in business attire.

5.0

29 Jan 2026

10/10 Recommend

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Great management. Also have a wonderful and including culture!

Cons

Honestly don’t have any cons. A lot of phone calls and high volume.

Viewing 1 - 3 of 120 Reviews