1.0
11 Feb 2015
Former employee, more than 1 year
Cranston, RI
Recommend
CEO approval
Business outlook
Pros
Open communication among the team even though "training" and process was nonexistent. Was able to work from home but frowned upon because their motto is out of site out of mind.
Cons
Revolving door. Self training is a must because of no process documented nor a dedicated trainer. Management hires people who are not technically experienced to do the job but willing to work more than 40 hours at low cost. Favoritism is absolutely apparent. No job security with the office culture making you feel as though your job was ALWAYS on the line. Puppet players. Customer experience in my opinion is declining rapidly.