Career path direction for employees is vague. High demands but low pay.
Axon Response
3y
Thanks for taking the time to share your perspective with us. We've recently hired a new Director of Learning & Development to establish clear growth and development opportunities for our team. We will pass along your feedback.
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.