Great connections with nice people, but scheduling issues - Customer Service Representative (CSR) Atlantic Aviation Employee Review

PSP location is safety driven, great work environment, admin is respectful and responsible.

You often walk, push, pull, carry items. Learning good movements to do so reduces stress on your body. In season, expect a consistent flow of traffic.

Health insurance benefits are solid and the company has an established corporate structure. Pay is consistent, but those are the only notable positives.

Local management is ineffective, unprofessional, and visibly disengaged. Direct leadership lacked initiative, accountability, and basic communication skills, often appearing indifferent unless corporate oversight was involved. Expectations were unclear and inconsistently enforced, creating a disorganized and frustrating work environment. There was a noticeable reliance on surveillance rather than leadership. After receiving a final warning, camera monitoring became excessive and felt targeted, as if management was more focused on finding reasons to terminate employees than actually supporting improvement. The overall culture is unsupportive and transactional. Employees are treated as expendable rather than valued, which contributes to low morale, lack of trust, and high turnover. Stronger leadership at the local level is clearly lacking.