A retail job that is altogether exciting, thrilling, and life changing - Concierge Apple Employee Review

5.0
20 Apr 2008
Recommend
CEO approval
Business outlook

Pros

Despite the fact that it all boils down to selling products, Apple makes me feel like I'm actually accomplishing something. I leave work every day with the feeling that I've changed and improved our customer's lives, which is very rewarding. The entire atmosphere of the company is really refreshing, and inspires employees to do a great job. Everyone who works there has a great sense of humor and there's not a single employee there that I don't like. The benefits and promotions are a big plus as well, as there are literally hundreds of companies giving big discounts to Apple employees. I always check Apple's list of partners before I make any electronics-related purchase, as 90 percent of them qualify for a discount. The most rewarding part of working at the Retail store is getting to be the person who introduces customers to the amazing technology that Apple comes up with. It's an incredible feeling when you open up whole new worlds of productivity and creativity to strangers.

Cons

As part of their intensive training, there are a few mandatory meetings every month that could possibly conflict with time off. The retail store is a customer service job, so you do have to interact with customers. Most of them are happy and are thrilled to see the awesome products, but occasionally you'll get some really pissy customers who have just had their computer fried and think you're to blame. Working at the front as a greeter can be pretty stressful and hectic, which really wear an employee out after a few hours. There really aren't too many downsides to the job, I really do love working there.

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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment and people around you

Cons

The scheduling is vary spread

4.0
28 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1500
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