Pros
This is truly a great place to work. Every employee I've met has been very open and collaborative, and people genuinely are having fun while they work. There are a lot of smart people working here, which makes my job much more enjoyable. I've also seen AppFolio be very inclusive and diverse, and they are actively making an effort to continue to improve in these areas. There are tons of examples where the company is being transparent within the realistic bounds of being publicly traded. Jason, the CEO is accessible and open to learn about how we as a company can improve, and to share his perspective with any employee. We seem to have clear direction and it feels like success is inevitable.
Cons
Property Management is not a 'sexy' industry, so the problems we're solving can feel a little bit muted, however, the scale with which we're solving them is impressive. It's a young company, it feels like 60-70% are <2 years removed from college, so there are natural experience gaps but it's made up for by the hustle and intelligence of the type of person we hire. Just like any company, there are politics, and the recent influx of middle managers is making growth seem a little more challenging, but the opportunities are there if you know how to navigate the organization. Stock grants aren't that great given the success and size of the company, and salaries are lower than the industry averages if you believe what Glassdoor and other sites tell you about market rates. I'd give the company/HR benefits a B-, tons of room to improve there but not shabby at the same time.