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AppFolio Reviews

76% Recommend to a Friend
AppFolio President and CEO Shane Trigg
73% Approve of CEO
Recommend to a Friend
Approve of CEO
AppFolio President and CEO Shane Trigg
Shane Trigg
525 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Remote work flexible and Great culture(in 132 reviews)
  • "Great people to work with(in 121 reviews)
  • "Company culture is great and business trajectory is impressive(in 58 reviews)
  • "benefits are great(in 52 reviews)
  • "Great work life balance and I never really felt too stressed or overwhelmed at the job(in 45 reviews)
  • "Low pay and work hours suck unless you were a favorite of management.(in 58 reviews)
  • "The salary is low compared to similar roles for other companies.(in 12 reviews)
  • "The favoritism was obvious.(in 9 reviews)
  • "My two cents is that AppFolio has a very fair compensation structure, with solid PTO, health insurance, 401k and other things that are generally the subject of conversation with your doting grandparents.(in 7 reviews)
  • "We don’t have as much diversity as we should and part of that is because SB is such a homogeneous town.(in 5 reviews)
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Found 953 of over 1K reviews

Updated 27 Sept 2023

    1. 5.0
      2 Mar 2023
      Senior Director
      Current Employee, more than 1 year
      Santa Barbara, CA
      CEO Approval
      Business Outlook


      1. Resilient through the current economic downturn and unlike many tech companies, continues to grow and invest in its team. It is nice, and rare, to see a company align its values (“great people make a great company”) and actions this way. 2. Energizing new CEO


      No formal mentor or rotational program for emerging leaders yet

      1. 2.0
        4 Aug 2023
        Customer Care Representative
        Former Employee, more than 1 year
        Santa Barbara, CA
        CEO Approval
        Business Outlook


        The most amazing coworkers I have ever worked with at a company. The atmosphere when you are first hired is like the honeymoon phase, everyone is happy to be there and management seems to really care about how you are doing and supporting you as much as they can. If you are lucky enough to make it past training, days can go by quickly as there is an abundance of online support via zoom rooms and slack messaging so you are always connected even when you are remotely working. I lived close enough to be hybrid but chose to stay remote so the option was appreciated.


        Not getting paid enough for the work that was being done. The KPI's were used to "encourage" us to do better but ended up making us feel insecure in our jobs and futures at the company. I saw many people struggle with maintaining work-life balance for these reasons, stating the only reason they were able to get through training was to continue their work into the night after logging off. There is not enough transparency from management when the company is going through major or even minor changes that affect you personally. Remote workers are not as well connected as in person workers, but most management is on-site and aren't often able to be good enough support unless you are also in-person (understandably so).

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      AppFolio Reviews FAQs

      AppFolio has an overall rating of 4.0 out of 5, based on over 1,012 reviews left anonymously by employees. 76% of employees would recommend working at AppFolio to a friend and 69% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at AppFolio. This rating has decreased by -2% over the last 12 months.

      76% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

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      I'm currently interviewing for manager and senior manager positions within people operations, what are some questions you like to ask during interviews with directors and VPs?

      1 Comment

      Glassdoor has 1,012 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.