The best place I have ever worked! (MyCase) - Anonymous employee AppFolio Employee Review

4.0
23 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The company really invests in you. They have a very thorough training process and will make sure you are comfortable before diving in to the work. - I learned a lot and felt like my ideas were valued. The managers put so much trust in their team members and there is a lot of collaboration between teams to improve processes. -The company is very transparent about their revenue and goals and makes sure everyone understands why. - The number of females heading the teams. This to me, was especially inspirational considering tech and sales is a male dominated industry. - Fully stocked kitchen. Occasional lunches, donuts on Fridays, bagels every other day. - On-site Fitness classes.

Cons

- The favoritism was obvious. - An environment that fosters mostly extroverts. I felt very pressured to participate in team outings and be best friends with everyone. - There needs to be a better understanding of growth and career paths. I was told that career paths were open and was dependent on an employee's interest. However, it's such a vague answer that I felt like my only option for growth was in my department. -I wished the company inspired and gave incentives to employees to do volunteer work.

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AppFolio Response
8y
Thank you for taking the time to share your experience at AppFolio - happy to hear you valued the transparency and trust from our leadership team. We are always thinking about how to build on career paths for our employees and we have so many stories of growth across the company. In terms of volunteering, we actually have so many volunteer opportunities driven by our employee Giving Committee and we offer days of paid time off just for volunteering.

Explore other reviews about AppFolio

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, team, and work environment/office.

Cons

Seems to be many changes with leadership/management

3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
3w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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