Started out great, leadership killed the company. - Account Manager Angi Employee Review

2.0
11 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Met great people, made great money for a few years.

Cons

The company started out great and really grew over the years. I started at the company when there were around 300 people. Everyone around me were hardworking, smart, intelligent people, and then as we started to grow they started promoting the brown nosers in the company to management. To be a manager at Angie's List you had to have no soul, no opinion, and be a complete yes man/woman. Almost everyone they made managers were people that were just good enough at their job to not get fired, and they were the only ones that wanted to be managers because it usually meant taking a pay cut, but better than no job. The managers could literally be replaced by robots, because all they did was push refresh on the dashboards to see if their team was any closer to goal so they could get their bonus that they did not earn a penny of. When you asked them to help you on a deal, they would sometimes help and hop on a call but immediately just undercut your pricing and do whatever it took to get a deal signed and closed, because at the end of the day all they cared about was their needle moving toward goal, not your personal success as an individual. Slowly over the years the company started to go down hill. The comp plan had been changed more times than we could count, and they were always just over correcting previous mistakes that some idiot in upper management made. As the years went on they pretty much hired any one with a pulse, which made being proud of where you work very difficult. I went from working with some of the best in Indy, to working along side people equivalent to used car salesmen that used cheap tricks to hit goal and screw over the customers on a regular basis. Company functions were embarrassing to be at since people were often over served and were all hooking up with each other. It was honestly as bad or worse than high school. All in all this company could have been great, but poor management, led by even worse management, then somehow even worse management led this company straight into the toilet which led to it being bought out by it's biggest competitor, which now everyone seems to think is a "good thing" even though everyone knows that Home Advisor is ten times shadier than Angie's List ever was.

Explore other reviews about Angi

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

1.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- The people who are in the trenches with you in this role are awesome!

Cons

- This company has gone straight down hill. I worked for Angi for many years, and as time goes on, it gets worse and worse. - They continue to change the compensation plan for the worse. Most top reps have left. - Managers NEVER held accountable for anything. They only hold the sales reps accountable. - The upsell director is a real piece of work. Talk about being fake..... - Sales reps are just numbers on a spreadsheet for this company at the end of the day. Truly sad to see what has happened to this company over the last 2 years. - They laid off their entire Leadership Development Program. Their "hire from within" mantra is a blatant lie. Not a single sales rep has been promoted to manager in 15 months. They have been hiring from the outside more than ever.

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