Toxic Environment Masked by Big Name - Anonymous employee American Express Employee Review

1.0
7 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The paycheck clears Resume booster due to brand prestige

Cons

Unrealistic workloads — regularly expected to work 60+ hour weeks with no acknowledgment Culture of fear and blame, especially around audits and risk escalations Innovation is performative; real change is blocked by red tape Leadership lacks empathy or awareness — completely removed from the trenches Compensation lags behind industry for the volume and complexity of work

Explore other reviews about American Express

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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