American Express Reviews
Updated 4 Jun 2023

Found 13,373 of over 16K reviews
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- Most Recent
- Highest Rating
- Lowest Rating
"Highly Employee centric work environment" (in 540 reviews)
"Awesome job great benefits great co workers" (in 474 reviews)
"Work life balance is much worse than it used to be" (in 361 reviews)
"Very hierarchial structure sometimes leads to slow decision making" (in 216 reviews)
- Former Employee★★★★★
Pros
Nice people, good benefits, work life balance
Cons
Nothing much i can complain
- Current Employee, more than 1 year★★★★★
Centurion RM
28 May 2023 - Centurion Relationship Manager in Hong KongRecommendCEO ApprovalBusiness OutlookPros
WFH 3 days a week. Birthday leave. Medical insurance. Worldwide working opportunities.
Cons
Flexibility in decreasing due to management team changes. High turnover. Too many Ad hoc works.
- Former Employee, more than 5 years★★★★★
Relax / Too Laid Back. Your call.
13 Apr 2023 - Assistant Manager in Hong KongRecommendCEO ApprovalBusiness OutlookPros
More flexibility and an inclusive / diverse culture. Good colleagues, good working environment.
Cons
The remuneration is not on par with the market. Don't expect they will put you on the fast track for a promotion.
Continue reading - Former Employee, more than 1 year★★★★★
Poor HK TLS management
11 Apr 2023 - Travel Consultant in Hong KongRecommendCEO ApprovalBusiness OutlookPros
Flexible benefit Able to Work from Home
Cons
Underpaid Long working hour Unreasonable number of account to manage No work life balance Poor management No HR and no respect to HK Labor Law, often have late publish of the roster and salary High turnover rate Poor training and guideline
- Current Employee★★★★★
Pros
very very very very stable
Cons
No career future. slow pace
- Former Employee, more than 3 years★★★★★
Pros
People are nice. Can have balance between work and life
Cons
limited career development and learning opportunities
Continue reading - Current Employee★★★★★
Pros
Good salary & benefit Good culture
Cons
NA NA NA NA Na
- Former Employee, less than 1 year★★★★★
good benefit
28 Nov 2022 - Member Service Professional in Hong KongRecommendCEO ApprovalBusiness OutlookPros
Good and flexible staff benefit
Cons
Poor Hong Kong station management
- Former Employee, more than 3 years★★★★★
good benefits, high volume of call
17 Nov 2022 - Travel Counselor in Hong KongRecommendCEO ApprovalBusiness OutlookPros
Good Benefits packages and good team work
Cons
heavy workload with high call volume company policy always changes
- Former Employee, less than 1 year★★★★★
Pros
Made great memories with collegues
Cons
Very hard hours and time consuming
American Express Reviews FAQs
American Express has an overall rating of 4.2 out of 5, based on over 15,600 reviews left anonymously by employees. 84% of employees would recommend working at American Express to a friend and 81% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
84% of American Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.
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