American Express Reviews
Updated 30 Nov 2023

Found 14,398 of over 17K reviews
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "There are always people and teams you can get along with and have a good work/life balance." (in 1866 reviews)
- "Amex offers great benefits as well and you can tell they care about their employees." (in 1110 reviews)
- "Most of the people are great; I built great friendships with a lot of the people there." (in 779 reviews)
- "Great culture; will to win; fast paced; innovative; focus on quality and customer service" (in 766 reviews)
- "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" (in 315 reviews)
- 5.030 May 2023Travel ConsultantFormer Employee
Pros
Nice people, good benefits, work life balance
Cons
Nothing much i can complain
- 4.011 Oct 2023AnalystFormer Employee, more than 1 yearHong Kong
Pros
Good culture, not pushing or toxic. Good hours.
Cons
Slow promotion and increase in salary
- 4.09 Oct 2023Business AnalystFormer Employee, more than 1 yearHong Kong
Pros
work life balance, people first
Cons
limited opportunities, na na na
- 4.01 Sept 2023Associate DirectorFormer Employee, more than 8 yearsHong Kong
Pros
Had worked for Amex for several years. A great company to work for!
Cons
Pay rates can be lower compared to industry standard
- 2.025 Jul 2023ManagerFormer Employee, more than 5 yearsHong Kong
Pros
decent benefits remote working arrangement
Cons
Management overestimated themselves as the market-leader in Hong Kong, not willing to listen or really look at the outside market.
- 3.018 Aug 2023ManagerFormer EmployeeHong Kong
Pros
work life balance and good medicial benefit
Cons
no career advancement and lots of old seafoods
- 3.020 Jul 2023Business AnalystFormer EmployeeHong Kong
Pros
Work life balance working environmwnt
Cons
Collaboration too slow. culyure too slow
- 4.022 Jun 2023Anonymous EmployeeFormer Employee
Pros
Good culture and nice people.
Cons
Not much room for promotion
- 4.013 Apr 2023Assistant ManagerFormer Employee, more than 5 yearsHong Kong
Pros
More flexibility and an inclusive / diverse culture. Good colleagues, good working environment.
Cons
The remuneration is not on par with the market. Don't expect they will put you on the fast track for a promotion.
- 3.028 May 2023Centurion Relationship ManagerCurrent Employee, more than 1 yearHong Kong
Pros
WFH 3 days a week. Birthday leave. Medical insurance. Worldwide working opportunities.
Cons
Flexibility in decreasing due to management team changes. High turnover. Too many Ad hoc works.
American Express Reviews FAQs
American Express has an overall rating of 4.2 out of 5, based on over 16,849 reviews left anonymously by employees. 82% of employees would recommend working at American Express to a friend and 79% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
82% of American Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.