Old mentality - Customer Care Professional American Express Employee Review

1.0
22 Nov 2022
Recommend
CEO approval
Business outlook

Pros

nothing special you can achieve the same skill in another company avoiding the burn out.

Cons

working in Amex it was a nightmare to much stress. The shift are not organised at all can happen that you finish to work at 1:00 a.m. and you have to start again at 11:00 a.m. the pressure is to high you have to do the job of 5/6 departments and you are also required to sell. To much stress they wants to reach the excellence killing people.

Explore other reviews about American Express

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great job and would recommend others to work here

Cons

Not too much I don’t like about the posit

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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