Used to be good to work for. Now employees don't matter anymore - only the bottom line - Risk Operations Analyst American Express Employee Review

2.0
27 May 2015
Recommend
CEO approval
Business outlook

Pros

Decent health insurance without waiting period, on-site nurse practitioner, gym and cafeteria.

Cons

Pay is below average, pay raises are minimal; performance review system doesn't allow room for multiple high performers in one department (bell curve and ratings from only 1-3); jobs are continuously being offshored and/or outsourced; tenured employees are not valued; knowledge and experience aren't valued; no opportunities for true promotions; leadership is clueless about what is going on in the forefront and/or are ignoring it.

Explore other reviews about American Express

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Amazing management great opportunities strong analytics friendly caring coworkers. Just wonderful place to work

Cons

So great not much to say about cons

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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