Great life work balance - Risk Manager American Express Employee Review

4.0
14 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Very accommodating with personal life. You can turn to be remote permanently if you want. Even more to other states and still be working for the company.

Cons

It seems that the people at a manager level stays at that level too long, just moving from department to department to get salary increases but not really moving up unless you are working endless hours to accomplish way more than you can handle in a normal work week.

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5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

World class organization Culture Perks

Cons

Work life balance Time off

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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